The problem: I ran software updater after doing a clean install of OS X due to a filestructure error.
Prior to the software update everything worked fine, but now it won't open or anything.
ASP recognizes it as "SONY DVD RW DW-U21A"
But when I run drutil in terminal, it says:
-chroco$ drutil tray open
-
- Could not find a valid device.
-
-chroco$ drutil status
-
- Could not find a valid device.
another issue is when I booted into single user mode, it would lock up before I could completely type in the "fsck -fy" command, yet it would still boot into OS X O.o
any of you out there in apple guru land have any ideas on what the issue could be? Or is the general consensus going to be to call apple?
Can you boot from the drive? If so, then there's a problem with your OS X installation, and your best bet would be to reinstall the OS. If not, take the machine in to be repaired.
Boot from the DVD drive?
It won't open, and it won't even recognize it. No way to reinstall the OS if it won't open/recognize/read the drive...
-chroco$ drutil tray open
-
- Could not find a valid device.
should have opened it when F12 or the eject key on the kbd wouldn't open it.
start up holding the mouse button down. IIRC this sends a message thro' hardware to open the DVD tray.
From there try booting off an OS X disk, if you have 10.4 you'll have access to the terminal to test whether or not you can then open it with software commands.
moros
That just wound up locking it up as well.
Guess I'll be calling tech support ASAP...
did u try zapping the pram or resetting the open firmware (reset-nvram reset-all)?